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Privacy Policy

Last updated: January 2025

1. Introduction

Trendomatic GmbH ("we," "our," or "us") operates Ralph, an autonomous AI-powered data room intelligence solution for private equity firms. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you provide directly to us, including:

  • Name and contact information (email, phone number)
  • Company name and professional details
  • Account credentials and authentication information
  • Communication preferences

2.2 Usage Data

We automatically collect certain information when you use Ralph:

  • Log data and system activity
  • Device information and browser type
  • IP address and location data
  • Usage patterns and feature interactions

2.3 Document and Data Room Content

Ralph processes document content within your data rooms. This content remains under your control and is processed according to our security protocols.

3. How We Use Your Information

We use the collected information for:

  • Providing and improving Ralph's AI analysis services
  • User authentication and account management
  • Customer support and communication
  • Service optimization and security monitoring
  • Legal compliance and fraud prevention

4. Data Security and Privacy

4.1 Private AI Infrastructure

Ralph operates on our proprietary, private AI infrastructure. Your sensitive deal data never leaves your control and is not processed by third-party LLM providers.

4.2 Security Measures

We implement industry-standard security measures including:

  • End-to-end encryption for data transmission
  • Secure data storage with access controls
  • Regular security audits and monitoring
  • Employee access restrictions and training

4.3 Data Retention

We retain personal information only as long as necessary for business purposes and legal requirements. Document content is processed temporarily and not permanently stored unless explicitly requested.

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share information only in the following circumstances:

  • With your explicit consent
  • To comply with legal obligations
  • To protect our rights and prevent fraud
  • In connection with a business transfer or merger

6. Your Rights and Choices

Depending on your jurisdiction, you may have the following rights:

  • Access to your personal information
  • Correction of inaccurate data
  • Deletion of personal information
  • Data portability
  • Withdrawal of consent
  • Objection to processing

To exercise these rights, please contact us at privacy@beneficious.com.

7. International Data Transfers

Ralph is operated from Germany. If you are located outside the European Union, your information may be transferred to and processed in Germany, which provides adequate data protection under applicable laws.

8. Cookies and Tracking

We use essential cookies for website functionality and service operation. We do not use tracking cookies for advertising purposes. You can control cookie settings through your browser preferences.

9. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via email or through our service. Your continued use of Ralph after such changes constitutes acceptance of the updated policy.

10. Contact Information

For questions about this Privacy Policy or our data practices, please contact:

Trendomatic GmbH
Email: privacy@beneficious.com
Address: Berlin, Germany

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